Downtime 11th December

Apologies for the whole day without updates.
Virgin Broadband had "A Nationwide fault affecting some customers"
Although the router appeared to be synchronising correctly, there was no service from early hours of 11th until about 4am on the 12th.
Things were a little slow for a while after reconnection, with some pages not updating, but it seems all is well now.
No data was lost, it only affected the online pages until everything was updated the following day.

To be fair I can only remember one other period of half day or so when the broadband service failed, although we have had broken phone line incidents which took several days to fix.